Author Topic: Armellian Tier And Extra Copy, Only One Beta Key  (Read 3906 times)

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billmcdougal

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Armellian Tier And Extra Copy, Only One Beta Key
« on: January 23, 2015, 10:58:13 AM »
I backed on the Armellian Tier, with an extra copy.

However, my humble bundle account only lists one Armello beta key.

I assume I'm supposed to get beta access for each copy of the game I bought.

Thanks in advance for any help/insight.

Lisy Kane

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Re: Armellian Tier And Extra Copy, Only One Beta Key
« Reply #1 on: January 23, 2015, 11:00:58 AM »
I backed on the Armellian Tier, with an extra copy.

However, my humble bundle account only lists one Armello beta key.

I assume I'm supposed to get beta access for each copy of the game I bought.

Thanks in advance for any help/insight.

We're looking into this right now! We'll either post here or email you as soon as we know what's up :)

Vryl

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Re: Armellian Tier And Extra Copy, Only One Beta Key
« Reply #2 on: January 23, 2015, 11:11:33 AM »
Similar problem here, my bandit key came through back when it was supposed to but Humble can't seem to find my extra copy key.

Elarith

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Re: Armellian Tier And Extra Copy, Only One Beta Key
« Reply #3 on: January 23, 2015, 11:12:15 AM »
Yeah, I have the same issue. I've backed bandit tier and then an extra copy, but the extra copy is amiss!|

Looking forward to hearing from the devs!

Lisy Kane

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Re: Armellian Tier And Extra Copy, Only One Beta Key
« Reply #4 on: January 23, 2015, 11:29:32 AM »
Hey all with this issue - can you please go and check your Humble Bundle profiles? Should all be fixed :)
Thanks for your patience!

billmcdougal

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Re: Armellian Tier And Extra Copy, Only One Beta Key
« Reply #5 on: January 23, 2015, 11:51:51 AM »
Nope, I still only have the one beta key on my profile.

Lisy Kane

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Re: Armellian Tier And Extra Copy, Only One Beta Key
« Reply #6 on: January 23, 2015, 11:57:38 AM »
Nope, I still only have the one beta key on my profile.

Just emailed you from our admin account :)

Kobalt

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Re: Armellian Tier And Extra Copy, Only One Beta Key
« Reply #7 on: January 23, 2015, 01:06:35 PM »
Same problem!

billmcdougal

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Re: Armellian Tier And Extra Copy, Only One Beta Key
« Reply #8 on: January 23, 2015, 01:09:43 PM »
I'm all good. Thanks :)

For any still missing it, once staff said they fixed it, it still didn't show on my page, but showed in a resend of the reclaim email.

Lisy Kane

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Re: Armellian Tier And Extra Copy, Only One Beta Key
« Reply #9 on: January 23, 2015, 03:16:57 PM »
Same problem!

Resent you your Humble Bundle profile :) please also check your Spam folder if you can't find it!

Lisy Kane

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Re: Armellian Tier And Extra Copy, Only One Beta Key
« Reply #10 on: January 23, 2015, 03:17:35 PM »
I'm all good. Thanks :)

For any still missing it, once staff said they fixed it, it still didn't show on my page, but showed in a resend of the reclaim email.

Yahoo!
I've found just going to the Humble Bundle resender fixes ALL :)

Nekokoro

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Re: Armellian Tier And Extra Copy, Only One Beta Key
« Reply #11 on: January 23, 2015, 05:04:29 PM »
Additional problem. Now, I may have flubbed my original order and only gotten one copy. I'm looking into that now, but the Listener tier was meant to be a gift to someone else and now Humble has assigned the key to my steam account. is there any way to fix this?

Edit: Just got into my backerkit account at last. seems the updated order never saved and it's too late to fix that now. That's fine. But I'm still trying to find out how to give the listener tier access to the person it was meant for.
« Last Edit: January 23, 2015, 05:06:33 PM by Nekokoro »

Lisy Kane

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Re: Armellian Tier And Extra Copy, Only One Beta Key
« Reply #12 on: January 23, 2015, 05:25:34 PM »
Hiya Nekokoro - have you redeemed your Steam key already?
Or are you just looking to hand your Humble Bundle profile to someone else?

We'll figure it out!

Nekokoro

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Re: Armellian Tier And Extra Copy, Only One Beta Key
« Reply #13 on: January 23, 2015, 06:19:54 PM »
I seem to have redeemed the key already. Humble Bundle was linked to my steam account and it never gave me a code, instead it just said registered to my account

Elarith

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Re: Armellian Tier And Extra Copy, Only One Beta Key
« Reply #14 on: January 24, 2015, 12:37:36 AM »
Mine is working now. Just had to use the claim system from my library page. :D