Author Topic: [PC] Game wont Start Properly and is invisible  (Read 161 times)

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InsaneQR

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[PC] Game wont Start Properly and is invisible
« on: July 04, 2018, 11:24:56 PM »
Build Number:  Cant look it up due to bug issue. Its up to date though.


Platform: PC, Steam Version, Current Build (4th of July 2018)
 

Description:
When i Start the Game i can see the Programm open, i hear the music play and i see the distinct Armello cursor. I cant see the game, no window can be opened although it seems to be active. It even reacts to the cursor and the menu seems to react to clicking but i cant see anything of the game. It runs always in the backround and i can only close it via task manager. After i clicked on the programm icon that appears after opening it will switch to my armello cursor from my windows cursor but stays at my desktop screen.

Repro Steps:
Dont know how sadly. It is since the recent Quarterly Windows 10 update its having this issue but i havent found any solution to solve it.

Lisy Kane

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Re: [PC] Game wont Start Properly and is invisible
« Reply #1 on: July 10, 2018, 04:34:33 PM »
Hi there,

Have you ensured that all of your drivers are up to date? Have you verified your game files?

If all of this has been checked, can you please grab a log from this and email it to qa[at]leagueofgeeks.com

On Windows: C:\Users\<username>\AppData\LocalLow\League of Geeks\Armello\logs
On Mac: ~/Library/Application Support/League of Geeks/Armello/logs
On Mac (el Capitan): /Users/<username>/Library/Caches/unity.League of Geeks
On Linux: ~/.config/unity3d/League of Geeks/Armello/logs

<3

Lisy

InsaneQR

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Re: [PC] Game wont Start Properly and is invisible
« Reply #2 on: July 12, 2018, 02:53:11 AM »
Hi Lisy

Thx for the answer.
I verified my steam gamefiles and i updated my drivers and i still have this Problem.
I sent my Gamelog from today to the mail adress you provided i hope they can fix the issue.

InsaneQR

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Re: [PC] Game wont Start Properly and is invisible
« Reply #3 on: July 31, 2018, 04:15:08 AM »
Could i get an update if this issue is in work?
currently i still cant play it even to this day (30 July, 2018).