Author Topic: Impossible to start a multiplayer game  (Read 372 times)

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phobos05

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Impossible to start a multiplayer game
« on: March 03, 2018, 11:59:14 AM »
Since the last patch (1.9) I have been unable to start a single multiplayer game.
I start the queue normally, others players appear one by one but when there are for players in the queue the "searching..." next to the eye icon become a "reconnecting..." and the game never start, when I wait long enough one player or more will drop and the whole thing start again "searching" then "reconnecting"...
I checked my connection and it's working properly and I can play online just fine with other games
Has anyone else had the same issue ? If yes, did you find a solution ?

I really miss playing armello online  :'(

Darcy Smith

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Re: Impossible to start a multiplayer game
« Reply #1 on: March 05, 2018, 04:47:52 PM »
Heyo phobos05, we've updated since then! Make sure you're on The Road, February update and you'll be on the latest version and you should be able to play with others no problem.


Cheers,

<3 Darcy

phobos05

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Re: Impossible to start a multiplayer game
« Reply #2 on: March 11, 2018, 11:04:40 AM »
Well I have the lat version of the game,  I even have tried uninstaling and reinstalling but the problem persist  :-[.


Harrison

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Re: Impossible to start a multiplayer game
« Reply #3 on: March 11, 2018, 10:20:00 PM »
I guess, this is trouble of the dev's servers, because on this weekends I can't play normal... For example today, I played only one normal game of four.

Darcy Smith

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Re: Impossible to start a multiplayer game
« Reply #4 on: March 13, 2018, 04:32:17 PM »
Heyo, you'll have to submit the logs for the session for us to take a closer look at it all.

Please send an email through to qa[at]leagueofgeeks.com with a description of the issue and the relevant logs for the session.

Log Locations
On Windows: C:\Users\<username>\AppData\LocalLow\League of Geeks\Armello\logs
On Mac: ~/Library/Application Support/League of Geeks/Armello/logs
On Mac (el Capitan): /Users/<username>/Library/Caches/unity.League of Geeks
On Linux: ~/.config/unity3d/League of Geeks/Armello/logs


Cheers,

<3 Darcy