Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.


Messages - Jrap

Pages: [1] 2 3
1
Bugs! / Re: [Android] Bug report: Ring progress animation
« on: October 19, 2018, 02:44:43 PM »
Oh wow, that looks pretty unusual (and a little like a laser beam!)
We'll look into it, thanks for the report! (If you see this again, fire off a bug report from the pause menu, we hugely appreciate it)

2
Heya there, sorry to hear about this!

It sounds like this was caused by a brief multiplayer outage we had on the 16th, but if you still aren't able to get online lately please get in touch with your account info at qa@leagueofgeeks.com and we'll take a closer look :)

3
Heya there, we're aware of this one and have a fix in the works, you should be able to touch the screen just once, and then resume using your controllers after that~

 thanks for bearing with us while we sort this out!

4
Heya there, you likely saw this error message when we went through a multiplayer outage two days ago, but we'll update it to have the correct text for the platform, thanks for the heads up!

5
Bugs! / Re: Welcome offer problem on iOS
« on: June 13, 2018, 05:09:42 PM »
Heya there, that sounds pretty irregular!
Luckily we'll be able to look at your account history and grant you any missing items from our end, just get in touch with qa[at]leagueofgeeks.com with a screenshot of your armello account details page, and we'll try to figure out hwat happened and reunite you with your missing shards  ;D

6
Bugs! / Re: Game only shows top 1/8th of the screen correctly.
« on: June 06, 2018, 10:42:52 AM »
Heya there, this is easily the most unusual visual issue I've ever seen  ;D

Definitely looks like a GPU issue, as a first step look into any graphics drivers you can cleanly reinstall and check the status of your directX install by typing 'dxdiag' into start menu and pressing enter.

If you can't smooth things out in your graphics control panel, send through a gameplay log to qa@leagueofgeeks.com and we'll try any other solutions we can develop (though as I said, this looks like a hardware issue that could be very tricky!)


7
Heya, we're aware of this one and are working on it! Luckily your skins will only appear this way on your screen, and you'll remain hidden to everyone else.

Bear with us!
-J

8
Bugs! / Re: Just posted a bug in game here is the screenshot
« on: May 25, 2018, 04:02:47 PM »
Thanks for that report, I've got it here safe and sound, we'll look into it. :-)

9
Bugs! / Re: CPU usage is full after starting the game
« on: May 09, 2018, 03:25:13 PM »
heya, in order to help you out i have a couple questions-
1. That image shows armello at about 70%, do you ave another intensive program in use as well?
2. Is armello utilising your dedicated graphics or just the CPU?
You can check which one it is set to use by default in NVIDIA control panel

10
Bugs! / Re: Card Gallery Screen Tooltip Error
« on: March 23, 2018, 10:29:28 AM »
Oh yikes, that's a good catch!

I'll give this to the code team to sort out, thanks for letting us know!

11
Bugs! / Re: Posting Bugs to the Forums (Read this!)
« on: March 21, 2018, 09:20:48 AM »
Quote
Description:
During the tutorial, the text is appearing outside of the text-boxes on iPhone X.....

Heya thanks for this heads-up! A fix for the text escaping its boxes in prologue is on the way, and I'll let the code team know about that bugsender text field (it definitely looks a little silly!)

12
Bugs! / Re: Menu defi ios
« on: March 16, 2018, 10:36:55 AM »
Hey there, If my french is any good, I assume you mean the challenges screen? We're aware of a bug with one of the unlockables that will freeze the game if you try to view it, which we are working on fixing for an update very soon!
(I'd avoid that screen until that update comes through to you)

13
Hey there, while it might be frustrating to have a king's guard in your way like this, the game is working as intended. If you check your status bar while in your clan grounds you'll notice your hero power isn't active (and if it was, you'd be swapping the king's guard into your clan grounds, which I'm sure you can imagine would look a bit ridiculous)

Hope that clears things up!

14
Bugs! / Re: [Steam] [PC] Glitch with reward after public game
« on: March 14, 2018, 02:52:58 PM »
Hey there, thanks for this report and log!

We're aware of this one and it should be fixed in the next update, so until then enjoy your bright-purple coin flips!

15
Bugs! / Re: Not leveling up?
« on: March 14, 2018, 09:31:57 AM »
Heya, that sounds a little unusual, but it's also definitely possible you miscounted your stars (or other players disconnected before applying commendation stars/some other factor)

If you're curious, we can have a look at if anything went wrong code-side if you send through the log from this game to qa@leagueofgeeks.com !!

Log Locations:
On Windows: C:\Users\<username>\AppData\LocalLow\League of Geeks\Armello\logs
On Mac: ~/Library/Application Support/League of Geeks/Armello/logs
On Mac (el Capitan): /Users/<username>/Library/Caches/unity.League of Geeks
On Linux: ~/.config/unity3d/League of Geeks/Armello/logs

Pages: [1] 2 3