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Messages - helpim6

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1
Bugs! / Re: [Switch] Failed to create network session and achievement bug
« on: October 18, 2018, 10:33:39 AM »
hey! we had a brief drop in our servers-- are you able to get online now?

2
Bugs! / Re: Lost Kingslayer victory
« on: October 11, 2018, 12:03:32 PM »
Thank you!! These amulet problems are on our radar, keep an eye out for a fix. We're working as fast as we can to solve it. :-)

3
Bugs! / Re: [PC] <!Data Usage Warning!> Bunch of bugs here!
« on: October 11, 2018, 12:01:40 PM »
You're awesome, thank you!! <3 I'm in the process of doing a full sweep on Yordana and her cards.

4
Bugs! / Re: (Switch) Multiplayer Freezing
« on: October 11, 2018, 12:00:51 PM »
Thanks for the heads up! We're working on a patch at the moment which should be out shortly and will fix this issue :-)

5
Bugs! / Re: [Android] Bug report: Card stuck
« on: October 11, 2018, 12:00:17 PM »
Dang! No good. I'll pass this on to our android QA to see if we can get it fixed up. Thanks <3

6
Bugs! / Re: Achievments on switch
« on: October 02, 2018, 02:00:18 PM »
Oh no! Thanks so much for bringing this to our attention. We'll dedicate some time this week to try and replicate this issue and get back to you as soon as we can. In the meantime, if you could send any information you have to qa@leagueofgeeks.com, that would be super appreciated. <3

7
Bugs! / Re: [Android] Several Bugs in the Game
« on: October 02, 2018, 01:51:19 PM »
Hey, thanks for letting us know! We're aware of these issues and we're working as best we can to get them fixed soon, but unfortunately we don't have a whole lot of info on them so they're hard ones to track down. If you could send through logs using the in-game bugsender, that's our best bet at sorting them out  :)

8
Bugs! / Re: [iOS] Can’t complete challenges from the 3rd column
« on: October 02, 2018, 01:47:51 PM »
Hey! Apologies for the delayed response. Would you be able to try and update Armello on your phone? It's possible that this has been fixed already. If not, send me through an email at qa@leagueofgeeks.com and I'll see if we can get this sorted for ya.  :)

9
Bugs! / Re: Curse of Valour works wrong
« on: October 02, 2018, 01:46:03 PM »
Ooh, double weird. I'll make it a priority this week to do a full investigation into Yordana's curses and see if I can figure out what's happening. Thanks so much for the heads up <3

10
Bugs! / Re: game stop
« on: October 02, 2018, 01:44:19 PM »
Hey, are you playing on steam? If so, send through an email to me at qa@leagueofgeeks.com with a gameplay log and a link to this thread if you can! I'll see if I can find the cause :)

Log Locations:
On Windows: C:\Users\<username>\AppData\LocalLow\League of Geeks\Armello\logs
On Mac: ~/Users/<username>/Library/Application Support/unity.League of Geeks.Armello
On Mac (el Capitan): Library/Application Support/unity.League of Geeks.armello/
On Linux: ~/.config/unity3d/League of Geeks/Armello/logs
(Please note that some folders may be hidden and require terminal commands to view)

Thanks cepter24 <3

11
Bugs! / Re: [Android] - Heart's Fire dice have no symbols
« on: October 02, 2018, 01:42:52 PM »
Ooh, it's like an extra surprise with every dice roll! Not a bug.

Just kidding, totally a bug.

I'll flag this with the team, thanks Kaethela!  ;D

12
Bugs! / Re: (iOS) War Chests Won't Open
« on: October 02, 2018, 01:41:35 PM »
I think there was an issue with players on the newest version of iOS where chests couldn't open! I'll get you to try updating Armello and then trying to open the chests. One thing to note is that in the newest version the free daily chest is missing from the store, but don't panic, we're working on it.  :)

13
Bugs! / Re: [Android] Game won't play online
« on: October 02, 2018, 01:37:58 PM »
Hmm, it's possible you're in offline mode! Could you try turning online mode on and seeing if that fixes the problem?   :)

14
Scout works even when the scouted character isn't in stealth, if that makes sense! So if the hero attacking has a scout item/ability, evade will not work in any circumstance. As for the end of next turn thing, weird! I'll check that out on my end-- we've had some weirdness with evade in the past.

Thanks Retrorage!

15
Bugs! / Re: [Android] Explosion Counter Not Showing During Rolls
« on: September 14, 2018, 11:15:55 AM »
Hey Jeepers! Thank you so much for all these reports  :-)
I've passed them on to our code team.
Also, if it's easier for you, feel free to email us as qa@leagueofgeeks.com if you find any more bugs.

 <3 Grace

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